Bush Fire Recovery
Civil Defence
If you have been affected by the recent bushfires, there are a range of assistant measures available to support you. Castaway Council is working in partnership with the emergency services, State and Federal government agencies, charities and others to deliver this assistance.
We will be updating this page regularly as new information becomes available so please check back.
Assistance for bushfire affected communities
Those impacted by bushfires are encouraged to call Service QLD on 13 99 99, visit a Service QLD Centre or Mobile Service Centre, or go to https://www.qld.gov.au/services for assistance.
Service QLD can help you with:
· Accommodation advice
· Relevant charitable services
· Mental health and wellbeing services
· Support for businesses
· Clean-up services
· Financial assistance
· Grants and rebates
· Insurance and legal support
· Replacing lost ID
· Volunteer RFS and SES payments.
Assistance available for landholders and primary producers
Local Land Services and https://www.daf.qld.gov.au/ coordinate and provide recovery assistance and advice to landholders, primary producers, commercial fishers and other industries impacted by a natural disaster event.
If you have been affected by the fires and have concerns about your livestock, pets, companion animals or wildlife, call the Agriculture and Animal Services Hotline on 1800 814 647 for assistance.
For information on recovery assistance and grants that might be available to you, visit the QLD Bushfire response and recovery page at https://www.business.qld.gov.au/running-business/protecting-business/disaster-resilience/bushfires.
Special Disaster Grant for primary producers
Primary producers affected by bushfires can now apply for a Special Disaster Grant of up to $75,000 to help pay for recovery costs.
Bushfire clean up and waste management
The QLD Government is coordinating the clean-up of QLD residences and businesses impacted by the QLD bushfires. This includes both insured and uninsured properties.
Mental health support
It’s completely normal to experience a range of emotions after a fire, including anxiety, forgetfulness, sleep disturbance and more. Having someone to listen to and support you through this is very important.
Check in on your friends and neighbours, and if you or someone you know needs help, reach out.
The following are free services available 24 hours a day, seven days a week
Mental Health Line: 1800 011 511
Beyondblue: 1300 22 4636
Lifeline: 13 11 14
Mensline: 1300 789 978
Kids Helpline: 1800 55 1800
If you or someone you know is in immediate danger call 000
